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  1. RedWeek Customer Service
  2. Renting a Timeshare

Renting a Timeshare

Find answers to common questions about browsing, booking, and completing a timeshare rental through RedWeek. Learn how Verified & Protected rentals work, what to expect during the booking process, and how cancellations, payments, and travel insurance are handled.

Renter Policies

  • Reservation Changes & Modification Policy
  • Check-In, Age Requirements & Guest Eligibility Policy
  • Fee & Tax Policy for Timeshare Rentals
  • Renter Responsibilities
  • Renter Payment & Billing Policy
  • Renter Cancellation Policy

Finding & Booking a Rental

  • When You Will Receive Check-In Instructions
  • How to Prepare for Your Timeshare Stay
  • Understanding Resort Fees, Taxes & Deposits
  • How RedWeek Protects Renters When Booking a Timeshare
  • How Payments Work When Booking a RedWeek Rental
  • Understanding Availability & Booking Requests on RedWeek
See all 9 articles

Before You Travel

  • What Renters Should Bring to Check-In
  • What Happens After Your Booking Is Confirmed

During Your Stay

  • When RedWeek Can Help During Your Stay
  • Understanding Unit Variations at Timeshare Resorts
  • Who to Contact During Your Stay: Resort vs. RedWeek
  • What to Do If There’s a Problem With Your Unit After Check-In
  • What to Do If the Resort Cannot Find Your Reservation

After Your Stay

  • What to Expect After Your Stay Is Complete
  • Understanding Refunds or Compensation After Your Stay
  • How to Report an Issue After Your Stay
  • How to Leave Feedback After Your Stay
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