What Happens After Your Booking Is Confirmed

Once your booking is confirmed on RedWeek, the owner and RedWeek complete a few final steps to prepare your reservation for check-in. Here’s what you can expect leading up to your stay.

Your Payment Is Processed
After the owner approves your booking request, RedWeek processes your payment securely. You will receive:
- A booking confirmation email
- A receipt for your payment
- Details about any resort-specific fees

The Owner Updates the Guest Name
To ensure a smooth check-in, the owner must update the guest name on the reservation with the resort. RedWeek provides the owner with the information they need. This update:
- Is required for the resort to allow you to check in
- Must match the name on your government ID

You may receive an email once the name change is completed.

RedWeek Provides Check-In Information
Before your stay, RedWeek sends:
- Check-in instructions (when available)
- Resort policies and contact information
- Details about fees due at check-in
- Any special requirements the resort may have (age restrictions, parking rules, etc.)

This information may appear in your booking confirmation or be sent separately as your travel date approaches.

What If the Resort Asks for More Information?
Occasionally a resort may request:
- Additional guest details
- Names of all adults staying in the unit
- Contact information
- Guest certificate requirements

If this happens, RedWeek will contact you to gather what is needed.

What You Should Do Before Arrival
- Make sure your name is exactly as it appears on your ID
- Review all resort rules and fees
- Bring your booking confirmation and ID
- Reach out to RedWeek if anything seems unclear

If Something Changes With Your Reservation
If the resort adjusts the unit, confirmation number, or dates:
- The owner must inform RedWeek
- RedWeek will notify you and confirm next steps
- Most changes are minor, but major changes may need your approval

A Smooth Arrival Starts Here
By the time you travel:
- The reservation is confirmed
- Your name is on file at the resort
- You have check-in instructions
- RedWeek remains available to assist if anything unexpected occurs

This process ensures you’re fully prepared for a stress-free check-in and stay.