To complete verification, RedWeek may ask you to upload documentation showing that you have a valid reservation for the week you’re renting. Providing clear and accurate proof allows RedWeek to confirm your posting quickly and ensures renters can book with confidence.
What Type of Documentation You Can Provide
You may submit any of the following:
- A reservation confirmation email or PDF from the resort
- A screenshot from your resort’s owner portal
- A document showing reservation details issued by the resort or vacation club
- Any official communication that includes your name, dates, and unit type
Your documentation must clearly show:
- Check-in and check-out dates
- Unit type and occupancy
- Confirmation or reservation number
- Your name or ownership information (when applicable)
How to Upload Your Documentation
1. Sign in to your RedWeek account.
2. Go to your rental posting and look for the verification request.
3. Select “Upload Documents” or the provided upload option.
4. Upload your files in JPG, PNG, or PDF format.
5. Review the preview to ensure the information is readable.
6. Submit for review.
Tips for Faster Approval
- Make sure the entire document is visible, including your name and dates.
- Avoid cutting off important details in screenshots.
- If uploading multiple screenshots, ensure they show all required information.
- Use a high-resolution image when taking photos of physical documents.
If Your Upload Is Not Accepted
RedWeek may request:
- A clearer version of the document
- Additional screenshots
- Confirmation that matches the posting details
You will receive an alert explaining what needs to be corrected.
Security of Your Information
Uploaded documents are used only for verification and are stored securely. Renters do not see your documentation—only the fact that your listing is verified.
Uploading accurate and complete documentation helps your posting move through the verification process quickly, improving its visibility and booking potential.
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