Why Your Membership Payment May Fail

If your membership payment doesn’t go through, it’s usually caused by a billing or card verification issue. The steps below can help you identify and fix the problem.

Common Reasons a Payment Fails
- Incorrect card number, expiration date, or security code
- The card does not support online or international purchases
- Insufficient funds or spending limits
- A bank security block or fraud prevention hold
- The billing address does not match your bank’s records

What You Can Try
1. Double-check your card details for accuracy.
2. Make sure the billing address matches what your bank has on file.
3. Try a different credit or debit card if available.
4. Contact your bank to confirm the transaction is not being blocked.

Prepaid and Debit Cards
Some prepaid or debit cards may not support online subscription purchases. If the card is declined repeatedly, try using a standard credit or debit card.

If You Still Can’t Complete Your Payment
Contact RedWeek Support and include the type of card you’re using and any error message you received. We’ll help you complete your membership purchase.