If You Suspect Unauthorized Access to Your Account

If you believe someone else has accessed your RedWeek account, take immediate steps to secure it. Unauthorized access is rare, but it’s important to act quickly if you notice unusual activity.

What To Do Right Away
1. Change your password from the My Account page.
2. If you can’t sign in, use the “Forgot Password” link to reset it.
3. Make sure your email address on file is correct and has not been changed.

Check for Recent Activity
Look for unfamiliar:
- Inquiries or booking activity
- Saved searches or favorites
- Changes to your profile information

If Email Changes Were Made
If the email on your account was changed without your permission, contact RedWeek Support immediately. We can help secure your account and restore the correct information.

How RedWeek Helps Protect Your Account
- We may ask for additional verification before making sensitive updates.
- We monitor for unusual patterns that may indicate unauthorized use.

Ongoing Security Tips
- Use a strong, unique password.
- Update your password periodically.
- Keep your email account secure with two-factor authentication.

If you need assistance at any point, RedWeek Support can help secure your account and review any suspicious activity.