Not Receiving the Password Reset Email

If you requested a password reset but didn’t receive the email, there are a few common reasons this can happen. The steps below can help you find the message or request a new one.

Check Your Email Folders
- Look in your spam or junk folder.
- Search your inbox for “RedWeek.”
- Check any filters or rules that may move messages automatically.

Make Sure You Entered the Correct Email
The reset link is sent to the email address associated with your RedWeek account. If you have multiple email addresses, try requesting the link again using a different one you may have used when signing up.

Resend the Password Reset Email
If the email hasn’t arrived after a few minutes, request a new reset link from the “Forgot Password” page.

Email Deliverability Tips
- Add RedWeek to your safe sender or contacts list.
- If you’re using a work or corporate email, the message may be blocked by your organization’s filters.

Still Not Receiving the Email?
If none of the steps above work, contact RedWeek Support. We can verify your account and help you regain access.